How can we help?

General Information

How do I find my GST invoice? +
How do I make a complaint? +
How do I contact you? +
Where can I buy a bat sticker? +

LoyaltyPoints and Crimson Club Membership

What is Crimson Club Membership? +
How can I check my loyalty points? +
If I sign up for the reward program, will I get pointsfor past orders? +
How do I redeem my loyalty points? +

Bat

Can you send me stickers? +
How do I care for my bat? +
How do I knock-in mybat? +
How do I oil my cricket bat? +
How does a bat repair work? +
Is my bat pre-prepared? +
Ways you can damage your cricket bat +
What bat should I buy for a school team? +
What is the timescale for a repair? +
What size bat do I need (Adult)? +
What size bat do I need (Junior)? +
Are you providing batcover with the bat? Is there any requirement to do knocking-in bat or is italready done from your side? +
Are you providing ToeGuard with bats? +
May I know the exact weight of the bat? +
May I know how to checkthe grade of the available bats on your website? +
Why are you guys not providing all bat weight detailsover the website? +
I don't know how tocheck what size is good for me in this bat? +

Factory Visit

I want to visit the SG factory +
Can I buy a bat from the factory after physicallychecking it? +