How can we help?
General Information
How do I find my GST invoice?
How do I make a complaint?
How do I contact you?
Where can I buy a bat sticker?
LoyaltyPoints and Crimson Club Membership
What is Crimson Club Membership?
How can I check my loyalty points?
If I sign up for the reward program, will I get pointsfor past orders?
How do I redeem my loyalty points?
Bat
Can you send me stickers?
How do I care for my bat?
How do I knock-in mybat?
How do I oil my cricket bat?
How does a bat repair work?
Is my bat pre-prepared?
Ways you can damage your cricket bat
What bat should I buy for a school team?
What is the timescale for a repair?
What size bat do I need (Adult)?
What size bat do I need (Junior)?
Are you providing batcover with the bat? Is there any requirement to do knocking-in bat or is italready done from your side?
Are you providing ToeGuard with bats?
May I know the exact weight of the bat?
May I know how to checkthe grade of the available bats on your website?
Why are you guys not providing all bat weight detailsover the website?
I don't know how tocheck what size is good for me in this bat?
Factory Visit
I want to visit the SG factory
Can I buy a bat from the factory after physicallychecking it?